Customer Testimonials

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Google Jan 25, 2023

Wonderful and pleasant 😊

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Google Jan 25, 2023

We had a wonderful experience buying a beautiful car today!! I can’t thank Taylor, Shane, and Miranda enough! You guys ROCK!!

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Google Jan 24, 2023

Professional and courteous. Easy buying process

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Google Jan 19, 2023

Always clean. Very quick to get job completed. I’m assuming everything was done correctly. Nothing was explained to me. I had to wait until I got to the car before I could look at the work order. It would have been nice if someone had explained what was done and if there were any concerns or if anything needed to be replaced. I get frustrated with is the lack of acknowledgment of my presence. This is the second time I have shown up for an appointment. After walking into the check in area, I stood for 12 minutes before ANYONE ...

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Google Jan 15, 2023

Very professional & friendly w/ no b.s. My salesman was Gill & worked very hard to get me a real good deal on my car that I wanted.

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Google Jan 14, 2023

Great customer service

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Google Jan 14, 2023

It was a stress free process working with Brad Sallis. He was prompt with communicating with me and all my future purchases will be with him.

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Google Jan 11, 2023

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Google Jan 9, 2023

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Google Jan 9, 2023

Kind people

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Google Dec 18, 2022

I was in and out in no time. Very quick with the oil change and rotating my tires. Very nice people work there

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Google Dec 15, 2022

While my Enclave was in for a recall, the service person found a problem and fixed it while I was there.

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Google Dec 14, 2022

Very clean. Super helpful and friendly staff. Will go back.

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Google Dec 12, 2022

Most pleasurable buying experience I have had in 40 years

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Google Dec 2, 2022

The work done at Stokes in Clanton has been good. Stokes does good work. I want to prevent hearing from Onstar and Siriusxm, but they start back to trying to foist their services on me soon after any maintenance is done, so I prefer not to hear from Onstar and Siriusxm. I've not reached out to them, so they should not know me or be trying to contact me. They start packing my inbox with junk and spam. The problem that I have with Carfax is that the records they show are not accurate. They often tell me that ...

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Google Nov 30, 2022

Stokes is now my go to dealer

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Google Nov 21, 2022

Service department was busy, but still managed to get my oil changed and tires rotated in a reasonable amount of time.

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Google Nov 17, 2022

Convenient

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Google Oct 29, 2022

Tom and Doug could not have been more helpful. Personable, and always imparting the feeling that my business was important to them.

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Google Oct 25, 2022

Went in to have chip installed on wife's SUV, got in and out quick. Great service and very friendly

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Google Oct 25, 2022

It was awesome. Taylor Nunnally was super.

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Cars Oct 23, 2022

Taylor N was such a pleasure to work with. I had a letter from my bank for financing so the process was so easy; the quickest car buying experience I have ever had.

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Google Oct 18, 2022

Tom Brown was very helpful and would highly recommend both he and Stokes.

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Google Oct 13, 2022

The service was outstanding! The team was friendly and easy to work with. David Hobbs is the man! I'm glad I choose Stokes Automotive.

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Google Oct 10, 2022

Best experience at a dealership ever!

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Google Sep 15, 2022

Taylor the sales lady did an excellent job. The buying process was very easy and and efficient. Great job!

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Google Sep 13, 2022

My service adviser Mike Trump, was very courteous, and handled my issue with the most professional manor. He made me feel comfortable and assured me my vehicle was fine. Thank Stokes for you great service always. The cashier Whitney Smith was very professional and very concerning for me. I appreciate all the wonder people at Stokes.

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Google Sep 7, 2022

They worked with me and came to a agreement on the price so we were both satisfied

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Google Sep 3, 2022

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Google Aug 26, 2022

Appointment set up was easy , Got me in and out within an hour.Staff was great

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Google Aug 24, 2022

Shane was a real pleasure to deal with. He streamlined the process. Made all preparations before we arrived to close the purchase.

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Google Aug 15, 2022

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Google Jul 31, 2022

Even without an appointment work completed in a very timely manner.

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Google Jul 22, 2022

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Google Jul 20, 2022

I came here to get my first car which is a Ram truck. Brad was our salesman, and was awesome about it the whole process. I had an issue with my radiator a few days after buying the truck, told Brad about it, and he got it sorted for me. Next time my family or I need a vehicle Stokes will be our first choice.

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Google Jul 18, 2022

Shane Aldridge did an outstanding job! He had everything lined up and prepared and found the right vehicle just for me. I would highly recommend going to see him for all your needs. He waste no time and gets the job done!!

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Google Jul 6, 2022

Always nice and friendly and very helpful. Informative when answering questions

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Google Jul 2, 2022

Great customer service. Worked us in to get us back on the road. Highly recommend them!

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Google Jun 28, 2022

Did a great job on getting my car in and getting it fixed so we could get home from vacation. Only complaint is that I never received a copy of the work that was done. I was told that I would receive it through email, but never did.

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Google Jun 28, 2022

Wayne Nash was wonderful to work with. He was extremely knowledgeable and patient. I highly recommend going to see him when you need a new car!

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Google Jun 19, 2022

Good customer service. Helpful people. Work completed to a good standard.

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Google Jun 15, 2022

Everyone was super friendly and they fixed my problem!

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Google Jun 14, 2022

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Google Jun 14, 2022

This was one of the smoothest purchases I've ever made. Thanks to Dustin for helping us!

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Google Jun 11, 2022

Taylor was fantastic and made the buying process extremely easy!

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Google Jun 9, 2022

Gil did a great job. Not pushy. Let us make the decision and didn't try to push a sale on us. Great job Gil!

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Google Jun 6, 2022

A special shout-out to Shon in the service dept. The repairs to my Jeep were properly completed within a very reasonable time period. Shon was thorough, kind, professional and kept me updated throughout the entire process.

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Google Jun 2, 2022

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Google May 31, 2022

Abby the service writer was really helpful today.

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Google May 24, 2022

Working with Taylor was the best experience I’ve ever had before and I’ve bought many cars over the years. She kept in touch, greeted us at front door, answered questions before we even asked, and all around efficient and effective. Very professional staff and I loved the fact that the owner greeted us by our new vehicle too! Awesome man and very kind! Thank you for the best experience ever! God Bless.

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Google May 24, 2022

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Google May 16, 2022

Was able to conduct business and purchase the vehicle I had been searching for in a timely manner.

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Google May 15, 2022

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Google May 12, 2022

The salesman was very kind

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Google Apr 29, 2022

Service Tech did a great job getting my service needs met and I was out in less than an hour

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Google Apr 27, 2022

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Google Apr 26, 2022

First time using Service…from speaking to Jessica to dealing with Bob. Everyone was extremely friendly. Bob was very transparent on communicating from service tech and making sure I understood and available for any questions.

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Google Apr 25, 2022

I appreciated the service and the overall attitude. This GMC dealership was much better than the one in Huntsville Alabama

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Google Apr 18, 2022

Got me in quickly

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Google Apr 17, 2022

Easy process and everyone was friendly

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Google Apr 14, 2022

Gil was awsome very helpful.

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Google Apr 11, 2022

I broke down on a long road trip with my travel trailer. They fixed it in a very timely manner and were gracious and extremely helpful

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Google Apr 6, 2022

Great customer service

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Google Apr 2, 2022

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Google Apr 1, 2022

Service dept gets you in and out.

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Google Mar 29, 2022

Dustin Headley has sold me two cars and I am very pleased with his service. Excellent!! He is very friendly and down to earth.

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Google Mar 26, 2022

I was using another dealer for warranty and was not happy with their service writer team. I brought my 2014 Jeep Grand Cherokee because the engine light was on and remote start wouldn’t work. The service department did diagnostic and found emissions hose busted and repaired it of course the warranty didn’t cover it. Mike Trump the service writer said the mechanic noticed something going on within the engine. Made appointment and brought back turn out left side failed rocker arms and exhaust camshaft bad. I had just made a trip to Gatlinburg right after the other dealer completed ...

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Google Mar 26, 2022

Love Stokes Chevrolet people are very nice and helpful the experience of getting my oil changed and purchasing my vehicle was great

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Google Mar 18, 2022

We were getting the run around at our local dealership so we called Stokes. They got us an appointment the next day. When we arrived they were very friendly and helpful. Explained everything that they were going to do and did it in a timely manner. I can honestly say that was the best experience I have had at a service department. Even though we had to drive 50 miles, it was worth it. I still cannot belive how prompt they were. The other dealership told us they couldn't run diagnostics on our car for 5 to 7 business days and Stokes ...

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Google Mar 16, 2022

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Google Mar 15, 2022

Great!

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Google Mar 4, 2022

Found my her new car for our anniversary... BlueEagle and Alisha Maddalena... awesome salesman...

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Google Mar 3, 2022

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Google Feb 26, 2022

Best Truck, SUV and Car Dealer in America!!! Go see Dustin Headley for Best Quality and Prices!!! First Class #yourcarguy #buystokes

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Google Feb 25, 2022

Everyone went above and beyond to make the deal the way I wanted. The staff is friendly and very helpful.

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Google Feb 24, 2022

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Google Feb 24, 2022

great service

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Google Feb 20, 2022

Our experience at Stokes has always been very pleasant. This is our second vehicle we purchased from Stokes and our salesperson was Lance Foushee each time. Thank you Lance for being so helpful to us. We are very pleased with our purchase.

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Google Feb 10, 2022

Mike handled my service issue quickly

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Google Feb 10, 2022

Amazing experience. Great people and knowledgeable staff. Can’t wait to buy another vehicle from them!!

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Google Feb 6, 2022

Great experience as usual

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Google Jan 27, 2022

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Google Jan 23, 2022

In and out and thanks

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Google Jan 23, 2022

I had a great buying experience at Stokes Chevrolet. My salesman was Gil Shults and he made my purchase easy. I look forward to doing business with him again

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Google Jan 12, 2022

Morris is awesome. Straight shooter and everyone was very helpful

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Google Jan 7, 2022

Definitely the best experience imaginable. Mr. Shane Aldridge bade car buying simple and easy. He did all the leg work, all I really done was sign for the vehicle.

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Google Jan 6, 2022

People at the dealership were courteous. It took a little bit longer this time, but I will always bring my car there because they do good work.

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Google Dec 31, 2021

Employees are kind comfortable environment kept me info

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Google Dec 30, 2021

Very friendly and quick service on airbag recall.

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Google Dec 28, 2021

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Google Dec 24, 2021

I was welcomed on arrival at the dealership and everyone was very courteous.

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Google Dec 11, 2021

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Google Nov 25, 2021

Super friendly service department. Very quick turn around time. And they handled everything I asked them to.

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Google Nov 22, 2021

Good service

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Google Nov 20, 2021

Vehicle was as described! Great people to work with. They accidentally priced the vehicle I wanted to buy for less than they paid, but they stood behind the advertised price, and I was able to get a great deal.

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DealerRater Mar 2, 2020

Seem to always come thru for all my purchases. This is the fourth vehicle I have bought from Stokes. And I have always used Brad Sallis.

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DealerRater Feb 27, 2020

We couldn't have asked for a better experience than we had at Stokes. Whitt Jones was most helpful and made our purchase easy and trouble free. He's so personable and easy to work with! We will definitely be back and definitely use Whitt again for our purchase.

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DealerRater Feb 22, 2020

Best purchase experience we have ever had! Great customer service! Very helpful! Highly recommend Mark & Stokes! Will definitely purchase more in the future from there!

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DealerRater Feb 19, 2020

They have a decent selection of both new and used vehicles , knowledgeable and courteous staff that were easy to talk to and listened to our wants and needs in a vehicle. They worked diligently to meet our expectations and went out of there way to make sure our buying experience was as graceful as possible

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DealerRater Feb 18, 2020

Had the best experience with Stokes Automotive and Shane Aldridge. The whole staff was amazing! Made sure I knew what was going on during the whole process, and if I had any questions they made sure they were answered. Will definitely be back to purchase vehicles in the future!

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