Customer Testimonials
Wonderful and pleasant 😊
We had a wonderful experience buying a beautiful car today!! I can’t thank Taylor, Shane, and Miranda enough! You guys ROCK!!
Professional and courteous. Easy buying process
Always clean. Very quick to get job completed. I’m assuming everything was done correctly. Nothing was explained to me. I had to wait until I got to the car before I could look at the work order. It would have been nice if someone had explained what was done and if there were any concerns or if anything needed to be replaced. I get frustrated with is the lack of acknowledgment of my presence. This is the second time I have shown up for an appointment. After walking into the check in area, I stood for 12 minutes before ANYONE ...
Very professional & friendly w/ no b.s. My salesman was Gill & worked very hard to get me a real good deal on my car that I wanted.
Great customer service
It was a stress free process working with Brad Sallis. He was prompt with communicating with me and all my future purchases will be with him.
Kind people
I was in and out in no time. Very quick with the oil change and rotating my tires. Very nice people work there
While my Enclave was in for a recall, the service person found a problem and fixed it while I was there.
Very clean. Super helpful and friendly staff. Will go back.
Most pleasurable buying experience I have had in 40 years
The work done at Stokes in Clanton has been good. Stokes does good work. I want to prevent hearing from Onstar and Siriusxm, but they start back to trying to foist their services on me soon after any maintenance is done, so I prefer not to hear from Onstar and Siriusxm. I've not reached out to them, so they should not know me or be trying to contact me. They start packing my inbox with junk and spam. The problem that I have with Carfax is that the records they show are not accurate. They often tell me that ...
Stokes is now my go to dealer
Service department was busy, but still managed to get my oil changed and tires rotated in a reasonable amount of time.
Convenient
Tom and Doug could not have been more helpful. Personable, and always imparting the feeling that my business was important to them.
Went in to have chip installed on wife's SUV, got in and out quick. Great service and very friendly
It was awesome. Taylor Nunnally was super.
Taylor N was such a pleasure to work with. I had a letter from my bank for financing so the process was so easy; the quickest car buying experience I have ever had.
Tom Brown was very helpful and would highly recommend both he and Stokes.
The service was outstanding! The team was friendly and easy to work with. David Hobbs is the man! I'm glad I choose Stokes Automotive.
Best experience at a dealership ever!
Taylor the sales lady did an excellent job. The buying process was very easy and and efficient. Great job!
My service adviser Mike Trump, was very courteous, and handled my issue with the most professional manor. He made me feel comfortable and assured me my vehicle was fine. Thank Stokes for you great service always. The cashier Whitney Smith was very professional and very concerning for me. I appreciate all the wonder people at Stokes.
They worked with me and came to a agreement on the price so we were both satisfied
Appointment set up was easy , Got me in and out within an hour.Staff was great
Shane was a real pleasure to deal with. He streamlined the process. Made all preparations before we arrived to close the purchase.
Even without an appointment work completed in a very timely manner.
I came here to get my first car which is a Ram truck. Brad was our salesman, and was awesome about it the whole process. I had an issue with my radiator a few days after buying the truck, told Brad about it, and he got it sorted for me. Next time my family or I need a vehicle Stokes will be our first choice.
Shane Aldridge did an outstanding job! He had everything lined up and prepared and found the right vehicle just for me. I would highly recommend going to see him for all your needs. He waste no time and gets the job done!!
Always nice and friendly and very helpful. Informative when answering questions
Great customer service. Worked us in to get us back on the road. Highly recommend them!
Did a great job on getting my car in and getting it fixed so we could get home from vacation. Only complaint is that I never received a copy of the work that was done. I was told that I would receive it through email, but never did.
Wayne Nash was wonderful to work with. He was extremely knowledgeable and patient. I highly recommend going to see him when you need a new car!
Good customer service. Helpful people. Work completed to a good standard.
Everyone was super friendly and they fixed my problem!
This was one of the smoothest purchases I've ever made. Thanks to Dustin for helping us!
Taylor was fantastic and made the buying process extremely easy!
Gil did a great job. Not pushy. Let us make the decision and didn't try to push a sale on us. Great job Gil!
A special shout-out to Shon in the service dept. The repairs to my Jeep were properly completed within a very reasonable time period. Shon was thorough, kind, professional and kept me updated throughout the entire process.
Abby the service writer was really helpful today.
Working with Taylor was the best experience I’ve ever had before and I’ve bought many cars over the years. She kept in touch, greeted us at front door, answered questions before we even asked, and all around efficient and effective. Very professional staff and I loved the fact that the owner greeted us by our new vehicle too! Awesome man and very kind! Thank you for the best experience ever! God Bless.
Was able to conduct business and purchase the vehicle I had been searching for in a timely manner.
The salesman was very kind
Service Tech did a great job getting my service needs met and I was out in less than an hour
First time using Service…from speaking to Jessica to dealing with Bob. Everyone was extremely friendly. Bob was very transparent on communicating from service tech and making sure I understood and available for any questions.
I appreciated the service and the overall attitude. This GMC dealership was much better than the one in Huntsville Alabama
Got me in quickly
Easy process and everyone was friendly
Gil was awsome very helpful.
I broke down on a long road trip with my travel trailer. They fixed it in a very timely manner and were gracious and extremely helpful
Great customer service
Service dept gets you in and out.
Dustin Headley has sold me two cars and I am very pleased with his service. Excellent!! He is very friendly and down to earth.
I was using another dealer for warranty and was not happy with their service writer team. I brought my 2014 Jeep Grand Cherokee because the engine light was on and remote start wouldn’t work. The service department did diagnostic and found emissions hose busted and repaired it of course the warranty didn’t cover it. Mike Trump the service writer said the mechanic noticed something going on within the engine. Made appointment and brought back turn out left side failed rocker arms and exhaust camshaft bad. I had just made a trip to Gatlinburg right after the other dealer completed ...
Love Stokes Chevrolet people are very nice and helpful the experience of getting my oil changed and purchasing my vehicle was great
We were getting the run around at our local dealership so we called Stokes. They got us an appointment the next day. When we arrived they were very friendly and helpful. Explained everything that they were going to do and did it in a timely manner. I can honestly say that was the best experience I have had at a service department. Even though we had to drive 50 miles, it was worth it. I still cannot belive how prompt they were. The other dealership told us they couldn't run diagnostics on our car for 5 to 7 business days and Stokes ...
Great!
Found my her new car for our anniversary... BlueEagle and Alisha Maddalena... awesome salesman...
Best Truck, SUV and Car Dealer in America!!! Go see Dustin Headley for Best Quality and Prices!!! First Class #yourcarguy #buystokes
Everyone went above and beyond to make the deal the way I wanted. The staff is friendly and very helpful.
great service
Our experience at Stokes has always been very pleasant. This is our second vehicle we purchased from Stokes and our salesperson was Lance Foushee each time. Thank you Lance for being so helpful to us. We are very pleased with our purchase.
Mike handled my service issue quickly
Amazing experience. Great people and knowledgeable staff. Can’t wait to buy another vehicle from them!!
Great experience as usual
In and out and thanks
I had a great buying experience at Stokes Chevrolet. My salesman was Gil Shults and he made my purchase easy. I look forward to doing business with him again
Morris is awesome. Straight shooter and everyone was very helpful
Definitely the best experience imaginable. Mr. Shane Aldridge bade car buying simple and easy. He did all the leg work, all I really done was sign for the vehicle.
People at the dealership were courteous. It took a little bit longer this time, but I will always bring my car there because they do good work.
Employees are kind comfortable environment kept me info
Very friendly and quick service on airbag recall.
I was welcomed on arrival at the dealership and everyone was very courteous.
Super friendly service department. Very quick turn around time. And they handled everything I asked them to.
Good service
Vehicle was as described! Great people to work with. They accidentally priced the vehicle I wanted to buy for less than they paid, but they stood behind the advertised price, and I was able to get a great deal.
Seem to always come thru for all my purchases. This is the fourth vehicle I have bought from Stokes. And I have always used Brad Sallis.
We couldn't have asked for a better experience than we had at Stokes. Whitt Jones was most helpful and made our purchase easy and trouble free. He's so personable and easy to work with! We will definitely be back and definitely use Whitt again for our purchase.
Best purchase experience we have ever had! Great customer service! Very helpful! Highly recommend Mark & Stokes! Will definitely purchase more in the future from there!
They have a decent selection of both new and used vehicles , knowledgeable and courteous staff that were easy to talk to and listened to our wants and needs in a vehicle. They worked diligently to meet our expectations and went out of there way to make sure our buying experience was as graceful as possible
Had the best experience with Stokes Automotive and Shane Aldridge. The whole staff was amazing! Made sure I knew what was going on during the whole process, and if I had any questions they made sure they were answered. Will definitely be back to purchase vehicles in the future!
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